SRT-01SRT IT SERVICES
REQUEST QUOTE
MANAGED IT & SECURITY — AUSTRALIA-WIDE — SINCE 2009

Infrastructure that runs quiet, and a team that answers the phone.

SRT IT Services handles the helpdesk tickets, the firewall rules, the 3 a.m. server alert — everything under the hood so your team can get back to work in minutes, not days.

CURRENT SLA WINDOW
Critical response
15 min
Standard ticket
2 hr
On-site dispatch
4 hr
Coverage across every state and territory, monitored from two independent network operations centres in Sydney and Melbourne.
99.94%
Client uptime, trailing 12mo
4,180
Endpoints under management
14 min
Avg. helpdesk first response
17
Years in operation
SERVICE CATALOG

Eight disciplines, one contract, one team that already knows your environment.

Bundle what you need now. Every engagement is scoped against your existing stack before a single ticket is opened.

Send us your environment. We'll send back a plan, not a pitch deck.

A senior engineer reviews every inquiry personally — no sales queue, no discovery call just to book another discovery call.