MIT-01
Managed IT Support
A dedicated team watches your workstations, servers, and peripherals around the clock, resolving issues before your staff notice a slowdown. Tickets route to a real engineer, not a queue.
WHAT'S INCLUDED
- ▸Remote monitoring and patch management across Windows, macOS, and Linux fleets
- ▸Tiered helpdesk with a 14-minute median first response
- ▸Monthly hardware health reporting and lifecycle recommendations
- ▸On-site dispatch across greater metro areas within 4 hours