COM-07

VoIP & Unified Communications

Communications infrastructure that scales from a five-person office to a call center, with call quality treated as a monitored metric rather than an afterthought.

WHAT'S INCLUDED
  • Cloud PBX deployment with local number porting
  • Call quality monitoring with jitter and latency alerting
  • Unified messaging, video conferencing, and mobile softphones
  • Integration with existing CRM and helpdesk platforms
SERVICE METRICS
Average call uptime
99.97%
Guaranteed response
< 2 hr
Scope this service